How Wallet And Login Data Is Used
Our Privacy Policy covers the details you provide when opening an account, completing phone verification or asking for help with a wallet status. We may use account identifiers and transaction references to match a DANA, OVO, GoPay or QRIS request with the correct account, investigate a
-
1
payment receipt and protect access from suspicious activity. A bank transfer or virtual account reference can also be retained for reconciliation and support. We do not ask you to send more personal detail than is needed for the request. Access and eligibility depends on local law,
-
2
and the policy applies to activity where local law permits. If you stop using the account, we retain certain records only for operational, security or legal needs before deleting or anonymising them under our retention process.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.